FAQ

Frequently Asked Questions

When will my pre-order ship?

Pre-orders ship within 4–6 weeks of the collection launch date. You’ll receive a shipping confirmation email with tracking information once your order ships.

What sizes do you carry?

All SKYYROSE collections are gender-neutral and available in sizes XS through 3XL. Refer to our size guide on each product page for detailed measurements.

Do you offer international shipping?

Yes. We ship worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

What is your return policy?

We accept returns within 30 days of delivery for unworn items in original packaging. See our Shipping & Returns page for full details.

Are SKYYROSE products sustainably made?

We prioritize ethical manufacturing and sustainable materials wherever possible. Each collection uses responsibly sourced fabrics and partners with fair-trade certified facilities.

How do I contact customer support?

Email us at support@skyyrose.co or use our Contact page. We respond within 24 hours.